Cookie Policy


Personal Information We Collect:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Our website also uses our authorized third-party analytics vendors, such as Google Analytics. Please click here for more information about how data is collected and processed in connection with the Google Analytics service: https://www.google.com/policies/privacy/partners/


Device Information we collect:

We and our marketing partners use cookies or similar tracking technologies to analyse trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our websites and your experience. We use cookies to see which areas and features are popular and to count visits to our websites. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session cookies to make it easier for you to navigate. A persistent cookie remains on your hard drive for an extended period of time. We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. You can remove persistent cookies by following directions provided in your Internet browser’s "help" file. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove and/or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features of our websites.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

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Carbon Neutral Shipping

Shipping

New ZealandComplimentary Shipping over $50 NZD, Complimentary Returns, Click & Collect
AustraliaComplimentary Shipping over $200 AUD
Rest of WorldComplimentary Worldwide Shipping over $200 USD

Areas

New ZealandOrders shipped within 2-3 working days, sent via tracked Courier Post.
AustraliaOrders shipped within 2-3 working days, sent via tracked DHL Express
Rest of WorldOrders shipped within 2-3 working days, sent via tracked DHL Express

New Zealand and Australia
Taxes and duties are included within the purchase price.

Rest of World
As orders are shipped from our New Zealand warehouse you may incur duties, clearance fees or local taxes. Yu Mei Ltd does not cover these charges and is not liable for any fees incurred; although we will always do our very best to ensure a smooth delivery to you. For more information, we advise you to check with your local customs agent.


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